General Shipping Information

We are proud to offer $6.99 U.S. shipping on our complete inventory of online items (**applies to orders within the continental USA). Depending on size and weight, orders usually ship First Class/Priority from U.S. Postal Service or UPS. Orders placed before 12 pm PST will typically ship the same day.

We process and ship our orders 5 days a week, Monday through Friday. Orders placed on Saturday or Sunday will be processed the following Monday.

Once your order has been processed we will send you a shipping email confirmation containing your tracking number upon shipment.

Please contact us if you have any special shipping requests. We would be happy to accommodate and make any necessary arrangements you require.

Need it faster? Choose expedited shipping!

We offer expedited shipping! Next Day Air, Second Day Air and Third Day Air options available. Contact us before you order with your shipping address, as well as a list of the items you would like to order so we can provide you with an accurate shipping quote based off of the total weight of goods.

Contact us or call us toll free at (800) 868-4419

Using Your Own Shipping Account?

If you prefer to use DHL or have an existing account from another shipping service such as UPS or FedEx, please leave us a note with your shipping preferences and/or the account number you would like us to use to ship your order in the "comment box" during checkout, or contact us before you order for a custom quote.

Shipping to Hawaii, Alaska, Puerto Rico, Virgin Islands and other U.S. Territories:

Please expect significantly slower ship times to states and territories outside the continental U.S. Shipping costs are determined strictly by weight, not the quantity of items ordered. There may be additional shipping charges please contact us before you order if you have any questions.

Shipping to Canada:

Canadian shipping fees calculated automatically at checkout.

All Other International Orders:

Please expect significantly slower ship times for all international orders. Additional shipping charges will apply. Shipping costs to overseas locations are determined strictly by weight, not the quantity of items ordered.

Please contact us with:

1. SKU number(s) of the items you would like to order
2. Quantity needed for each item
3. Your name, exact shipping address and telephone number

We will create an invoice with your total, with your option to submit payment for the shipping total online or by calling us toll free at (800) 868-4419. Placing your order using our online checkout system may occur in inaccurate shipping costs, please contact us in advance if placing an international order. If an international order is placed using our online checkout system, a Goldstar Tool representative will contact you to confirm shipping costs and verify payment.

$6.99 shipping does not apply to international orders.

International Customs / Duties / Refused Shipment Disclaimer:

International shipments may be subject to customs duties, import taxes, brokerage fees, customs clearance charges, storage fees, agent fees, governmental fees, or other import-related charges imposed by the destination country, customs authorities, or third-party clearance agents. Such charges vary by country and are solely the responsibility of the customer/receiver.

Customers are solely responsible for complying with all local import regulations, customs requirements, permits, certifications, and clearance procedures applicable in the destination country.

If an international shipment is refused, abandoned, not claimed, rejected by customs, or otherwise not accepted by the customer for any reason, the customer shall remain fully responsible for all shipping charges, return shipping charges, customs penalties, brokerage fees, storage fees, destruction/disposal fees, and any other charges or losses incurred in connection with the shipment.

Customers acknowledge that, in certain cases, customs authorities or carriers may destroy, abandon, auction, or otherwise dispose of unclaimed international shipments, and any resulting losses, costs, or liabilities shall remain the sole responsibility of the customer.

Please contact us here or call us toll free at (800) 868-4419 before you order if you have any questions.